FAQ's

Maldini is a curator of Italian design for the South African home. We select pieces from Italy’s finest makers and bring them to homes across the country and into Africa, from our showroom in Kramerville, Sandton, and now online.

We work with houses including Porada, Cattelan Italia, Qeeboo, Arketipo, Incanto, Lago, Pianca and Chateau d’Ax. Each is chosen for its craftsmanship and for how well it lives in a South African home.

Yes, every piece in our collection is designed and made in Italy. Each product page names the maker.

Yes. Pieces are on display in our Kramerville showroom. If you’d like to see something specific, contact us first and we’ll confirm whether it’s available for viewing.

Not every piece can be ordered on the website. The full collection can be seen in person at our showroom where customization of sizes and fabrics can be selected ordered from Italy for you.

Add your pieces to your cart and check out. You’ll receive an order confirmation by email, followed by a call or email from our team to confirm delivery details.

No. There’s no account to set up; simply check out with your details.

Yes. Choose showroom collection at checkout and collect your order from our Kramerville showroom in Sandton. We’ll email you when it’s ready.

Contact us as soon as possible. In-stock orders can usually be changed before dispatch if an optional item is available in stock. Made-to-order pieces can only be changed before we place the order with the supplier, usually within 48 hours of your order.

Our team will email you personally with updates at each stage. For pieces ordered in from Italy, we’ll let you know when they leave Italy and when they arrive in South Africa.

Every piece we sell is imported from Italy. In-stock pieces are already in South Africa and available for delivery. Items not in stock can be ordered in from Italy for you, and we’ll confirm an estimated arrival date once your order is placed with our suppliers.

Many pieces can be made in different sizes, finishes, fabrics and leathers. Customisation isn’t available on the website, so contact us or visit the showroom and we’ll work through the options with you.

Yes, with a deposit. We’re unable to hold pieces without one.

Yes. All prices are in South African rand and include 15% VAT. Delivery is calculated separately at checkout.

Credit and debit card, instant EFT and bank transfer through our secure payment partner Payfast.

In-stock pieces are paid in full at checkout or in showroom. Made-to-order pieces require a 50% deposit to place your order with the supplier, with the balance of payment due before delivery.

No. Once your deposit is paid, your price is locked in, even if exchange rates change before your piece arrives.

Yes. We offer finance through Fevertree Finance and Payflex, available online and in the showroom.

Our own team delivers throughout Gauteng. For other provinces and countries outside South Africa, contact us and we’ll arrange a delivery quote.

Within Gauteng, yes, at no extra cost. Our team will carry your pieces into the room of your choice, install them where required and take the packaging away.

Yes. You may return a piece within 7 days of delivery for a store credit. The piece must be unused and in its original condition and packaging. Collection costs are for the customer’s account.

Because these pieces are made specifically for you, they can’t be cancelled or returned once we’ve placed your order with the supplier.

Yes. Samples are available to view in the showroom.

We photograph every piece as accurately as we can, but natural materials such as wood, marble and leather differ from piece to piece. That variation is part of their character.

Care instructions come with every piece.

Our manufacturers and suppliers build for longevity, and we choose pieces that live well here. Strong highveld sun can fade fabrics and dry out wood and leather, so we’ll recommend the right materials for sunny rooms and outdoor spaces.

Our showroom is in Kramerville, Sandton, at 12 Kramer Road, Kramerville. We’re open Monday to Friday, 8:30 to 17:00, and Saturday, 9:00 to 14:00.

Walk-ins are welcome. For a dedicated consultation, book ahead so a member of our team can give you their full attention.

Yes. Share your floor plan, photos and measurements, and we’ll suggest pieces, sizes and finishes that suit the space. This service is complimentary, and we also offer home visits.

Send us a screenshot or the reference and we’ll tell you whether it’s in stock or can be ordered.

Yes. Through our Curator Circle trade programme.

Apply through our trade page or email info@maldini.co.za with your company details. We’ll be in touch within 2 working days.

Yes. We source for residential developments, hospitality and corporate spaces, including contract-grade finishes where needed. Contact us with your brief and timelines.

Email info@maldini.co.za, call 011 444 9191 or WhatsApp 078 501 7804. We aim to reply within one working day.